All Systems Operational

About This Site

Welcome to our status page.

If you're experiencing an issue not listed here, please contact us at support@clockwisemd.com or call 1-800-729-1363.

Uptime reports on this site are overly sensitive to response times and may not represent actual availability. Please contact support if you would like an accurate uptime report.

Degraded Performance or Outages to Infrastructure and Deployment may not affect users on Clockwise.MD unless indicated as an Incident.

Web Site   Operational
90 days ago
100.0 % uptime
Today
Reporting   Operational
90 days ago
100.0 % uptime
Today
API   Operational
90 days ago
100.0 % uptime
Today
EHR Integration Engine   Operational
SMS Texting   Operational
Metrics   Operational
Windows App   ? Operational
Infrastructure Operational
AWS cloudFront   ? Operational
AWS ec2-us-east-1   ? Operational
AWS rds-us-east-1   ? Operational
AWS route53   ? Operational
AWS s3-us-standard   ? Operational
Redis Labs AWS/us-east.mz.1   ? Operational
SendGrid API   ? Operational
SendGrid SMTP   ? Operational
SendGrid Event Webhook   ? Operational
SendGrid Parse API   ? Operational
Twilio SMS   Operational
Twilio REST API   Operational
Deployments Operational
CircleCI   ? Operational
GitHub   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web Site - Uptime
Fetching
Web Site - Server Response Time
Fetching
Web Site - Full Page Response Time
Fetching
Web Site - Apdex
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Past Incidents
Oct 17, 2018

No incidents reported today.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018
Resolved - The issue that was preventing data from crossing between Clockwise and DocuTAP has been resolved. Clinics that are integrated with DocuTAP should start seeing patients flow between systems again.
Oct 11, 14:10 EDT
Identified - Clinics integrated with DocuTAP may experience issues with data crossing between Clockwise and DocuTAP. We are working to address the issue and will update this incident when more information is available.
Oct 11, 08:38 EDT
Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018
Resolved - This incident has been resolved.
Oct 8, 23:59 EDT
Investigating - Clinics integrated with DocuTAP may be experiencing long delays in patients moving from Clockwise to DocuTAP. We are working with our vendor partners to address the issue and will update this incident when more information is available.
Oct 8, 11:44 EDT
Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.

Oct 3, 2018

No incidents reported.