All Systems Operational

About This Site

Welcome to our status page.

If you're experiencing an issue not listed here, please contact us at support@clockwisemd.com or call 1-800-729-1363.

Uptime reports on this site are overly sensitive to response times and may not represent actual availability. Please contact support if you would like an accurate uptime report.

Degraded Performance or Outages to Infrastructure and Deployment may not affect users on Clockwise.MD unless indicated as an Incident.

Web Site   Operational
90 days ago
99.99 % uptime
Today
Reporting   Operational
90 days ago
99.98 % uptime
Today
API   Operational
90 days ago
100.0 % uptime
Today
EHR Integration Engine   Operational
SMS Texting   Operational
Metrics   Operational
Windows App   ? Operational
Infrastructure Operational
90 days ago
99.99 % uptime
Today
AWS cloudFront   ? Operational
AWS ec2-us-east-1   ? Operational
AWS rds-us-east-1   ? Operational
AWS route53   ? Operational
AWS s3-us-standard   ? Operational
Redis Labs AWS/us-east.mz.1   ? Operational
SendGrid API   ? Operational
SendGrid SMTP   ? Operational
SendGrid Event Webhook   ? Operational
SendGrid Parse API   ? Operational
Twilio SMS   Operational
Twilio REST API   Operational
Ably Publish/Subscribe   ? Operational
90 days ago
99.99 % uptime
Today
Deployments Operational
CircleCI   ? Operational
GitHub   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web Site - Uptime
Fetching
Web Site - Server Response Time
Fetching
Web Site - Full Page Response Time
Fetching
Web Site - Apdex
Fetching
Past Incidents
Dec 15, 2018

No incidents reported today.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018
Resolved - Our vendor has reported the issue resolved and we're seeing jobs process normally again.
Dec 3, 11:44 EST
Monitoring - We've added more resources to account for job errors and the number of remaining jobs is lowering.
Dec 3, 11:16 EST
Identified - We've identified slowness in availability for our real-time updates provider, we're now looking for mitigation strategies.
Dec 3, 11:09 EST
Investigating - We're seeing some of our real-time update tasks taking longer to complete than normal, causing other background tasks to take longer to complete than usual (including integration updates).
Dec 3, 11:05 EST
Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.