All Systems Operational

About This Site

Welcome to our status page.

If you're experiencing an issue not listed here, please contact us at support@clockwisemd.com or call 1-800-729-1363.

Uptime reports on this site are overly sensitive to response times and may not represent actual availability. Please contact support if you would like an accurate uptime report.

Degraded Performance or Outages to Infrastructure and Deployment may not affect users on Clockwise.MD unless indicated as an Incident.

Web Site Operational
90 days ago
99.99 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
EHR Integration Engine Operational
SMS Texting Operational
Metrics Operational
Windows App ? Operational
Infrastructure Operational
90 days ago
99.96 % uptime
Today
AWS cloudFront ? Operational
AWS ec2-us-east-1 ? Operational
AWS rds-us-east-1 ? Operational
AWS route53 ? Operational
AWS s3-us-standard ? Operational
Redis Labs AWS/us-east.mz.1 ? Operational
SendGrid API ? Operational
SendGrid SMTP ? Operational
SendGrid Event Webhook ? Operational
SendGrid Parse API ? Operational
Twilio SMS Operational
Twilio REST API Operational
Ably Publish/Subscribe ? Operational
90 days ago
99.96 % uptime
Today
Deployments Operational
CircleCI ? Operational
GitHub ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
We will be undergoing scheduled maintenance at this time.
Posted on Feb 7, 11:45 EST
Web Site - Uptime
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Web Site - Server Response Time
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Web Site - Full Page Response Time
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Web Site - Apdex
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Past Incidents
Feb 21, 2019

No incidents reported today.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019
Resolved - The integration jobs are processing normally and the slow jobs have been isolated in such a way that they will not affect processing. We will continue to work on investigating solutions to that particular slowness.
Feb 13, 12:38 EST
Monitoring - Integration Jobs are now processing normally, we are continuing to investigate the issue with the original slow jobs.
Feb 13, 11:28 EST
Update - We've identified some jobs that are taking an abnormally long time and interfering with the completion of integration updates. We're isolating those jobs so that we can more quickly process integration updates again.
Feb 13, 10:58 EST
Investigating - We are currently experiencing slowness in pushing appointments to integrated EMRs. We are investigating likely causes.
Feb 13, 10:21 EST
Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.