Elevated Job runtime causing concurrency errors
Incident Report for Clockwise MD
Resolved
Our vendor has reported the issue resolved and we're seeing jobs process normally again.
Posted 12 days ago. Dec 03, 2018 - 11:44 EST
Monitoring
We've added more resources to account for job errors and the number of remaining jobs is lowering.
Posted 12 days ago. Dec 03, 2018 - 11:16 EST
Identified
We've identified slowness in availability for our real-time updates provider, we're now looking for mitigation strategies.
Posted 12 days ago. Dec 03, 2018 - 11:09 EST
Investigating
We're seeing some of our real-time update tasks taking longer to complete than normal, causing other background tasks to take longer to complete than usual (including integration updates).
Posted 12 days ago. Dec 03, 2018 - 11:05 EST
This incident affected: Web Site and Infrastructure (Ably Publish/Subscribe).