All Systems Operational

About This Site

Welcome to our status page.

If you're experiencing an issue not listed here, please contact us at support@clockwisemd.com or call 1-800-729-1363.

Uptime reports on this site are overly sensitive to response times and may not represent actual availability. Please contact support if you would like an accurate uptime report.

Degraded Performance or Outages to Infrastructure and Deployment may not affect users on Clockwise.MD unless indicated as an Incident.

Uptime over the past 90 days. View historical uptime.
Web Site Operational
90 days ago
99.98 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
EHR Integration Engine Operational
SMS Texting Operational
Metrics Operational
Windows App ? Operational
Infrastructure Operational
90 days ago
100.0 % uptime
Today
AWS cloudFront ? Operational
AWS ec2-us-east-1 ? Operational
AWS rds-us-east-1 ? Operational
AWS route53 ? Operational
AWS s3-us-standard ? Operational
SendGrid API ? Operational
SendGrid SMTP ? Operational
SendGrid Event Webhook ? Operational
SendGrid Parse API ? Operational
Twilio SMS Operational
Twilio REST API Operational
Ably Publish/Subscribe ? Operational
90 days ago
100.0 % uptime
Today
Deployments Operational
CircleCI ? Operational
GitHub ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Web Site - Uptime
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Web Site - Server Response Time
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Web Site - Full Page Response Time
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Web Site - Apdex
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Past Incidents
Aug 17, 2019

No incidents reported today.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019
ETL Reboot
Resolved - This incident has been resolved.
Aug 12, 13:32 EDT
Identified - We have identified an issue that caused our ETL system to back up over the weekend, leaving more recent data unavailable for reports. That issue has been fixed, and the process is now running at full speed but will take some time to catch up. Reports may be slower than usual to load while that process runs during the day.

We will post an update once reporting data has returned to normal availability.
Aug 12, 10:01 EDT
Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

Aug 4, 2019

No incidents reported.

Aug 3, 2019

No incidents reported.

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