Experity Queuing & eRegistration Status

Integration Performance

Incident Report for Experity Queuing & eRegistration

Resolved

This issue has now subsided and integrations are processing normally

Posted Mar 20, 2019 - 11:07 EDT

Monitoring

We've identified the issue as being one of our caching databases being overloaded with stale data. We are clearing stale references now, inbound integration messages should start processing correctly again.

Posted Mar 20, 2019 - 09:58 EDT

Investigating

We're currently investigating integration performance issues. We'll post another update within 10 minutes.

Posted Mar 20, 2019 - 09:44 EDT

This incident affected: Data Integrations (EHR Integration Engine).