Intermittent error pages
Incident Report for Experity Queuing & eRegistration

Please see the postmortem on Feb 25

Posted Feb 25, 2019 - 21:17 EST

A misconfiguration on the number of processes to run per server had caused memory and database connection pool issues. That has been resolved and the system is currently stable.

We'll monitor the site closely tomorrow morning as early traffic reaches the system.
Posted Feb 24, 2019 - 13:13 EST
We're continuing to monitor the system closely for the next hour as response times have returned to normal.
Posted Feb 24, 2019 - 12:52 EST
Error rates and reduced with availability increased. We'll continue to monitor and adjust with the web site listed as "degraded performance".
Posted Feb 24, 2019 - 12:43 EST
We're seeing intermittent error pages caused by an inability for some app servers to connect to the database. We're investigating possible causes.
Posted Feb 24, 2019 - 11:46 EST
This incident affected: Queuing & eRegistration (Web Site).